Privacy Policy
Effective Date: October 25, 2024
Builderfriend™ (referred to as "we," "us," or "our") is committed to protecting the privacy and security of the information collected from our clients, prospective clients, and website visitors (referred to as "you" or "user"). This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at builderfriend.co, utilize our services, or interact with us.
1. INFORMATION WE COLLECT
We collect information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you ("Personal Information").
A. Information You Directly Provide to Us
This information is primarily collected through our "Apply to Partner: Exclusive Qualification" form, service contracts, and direct communications.
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Identifiers and Contact Data: Name, business name, postal address, email address, telephone number, and professional License Number.
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Business Profile Data: Information necessary for lead qualification, including anticipated monthly investment/budget range, current average annual revenue, and specific pain points.
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Financial Data: Payment details and billing information related to service retainers (processed by third-party payment providers).
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Content Input: Any information, images, or files you provide for the purpose of content creation, P+V (Photography & Videography) production, or website development.
B. Information We Automatically Collect
When you access our website, we automatically collect certain information about your device and usage through cookies, server logs, and analytics tools (e.g., Wix Analytics).
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Usage Data: Details about how you use our website, including navigation paths, time spent on pages, and referring URLs.
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Device Data: IP address, browser type, operating system, and unique device identifiers.
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Location Data: General geographic location derived from your IP address.
2. HOW WE USE YOUR INFORMATION
We use the collected information for the following primary purposes:
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To Qualify Leads: We use the Business Profile Data (e.g., budget and license number) to determine if your organization is a suitable candidate for our Luxury Contractor Brand Management services.
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To Provide Services: To deliver and maintain the services you contract us for, including website design, SEO strategy implementation, P+V shoot coordination, and content scheduling.
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To Communicate: To respond to your inquiries, schedule strategy sessions, send service updates, and manage contract agreements.
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For Billing and Payments: To process transactions and manage invoicing for our retainers.
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For Marketing and Analytics: To analyze website traffic, improve our service offerings, and tailor communications to prospective partners.
3. DISCLOSURE OF YOUR INFORMATION
We may share your information only in the following limited circumstances:
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Third-Party Service Providers: We share necessary data with vendors who perform services on our behalf, such as Wix (website hosting), accounting software providers, email services, and specialized third-party contractors (e.g., SEO specialists, P+V production crews) hired to fulfill your service retainer.
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Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order).
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Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
We do not sell your Personal Information to third parties for their own marketing purposes.
4. DATA SECURITY
We use administrative, technical, and physical security measures to help protect your Personal Information. While we have taken reasonable steps to secure the information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
5. YOUR PRIVACY RIGHTS
Depending on your location, you may have the right to request access to the Personal Information we hold about you, request corrections to inaccurate or incomplete data, or request the deletion of your Personal Information. To exercise these rights, please contact us using the information provided below.
6. CHANGES TO THIS PRIVACY POLICY
We reserve the right to make changes to this Privacy Policy at any time. We will alert you about any changes by updating the "Effective Date" of this Privacy Policy. Any changes will be effective immediately upon posting to the website.
7. CONTACT US
If you have questions or comments about this Privacy Policy, please contact us at:
Builderfriend™ LLC Email: hi@builderfriend.co
